Physician Burnout? Not at Pioneer Network Physicians!
New Survey Shows Job Satisfaction is High for Pioneer Network Physicians.
At a time when substantial numbers of primary care physicians are disgruntled about their work environment and physician burnout reaches an all-time high, Pioneer Network Physicians in Akron, Ohio, have a very different story to tell. In a recent survey, Pioneer received a Net Promoter Score (NPS) of 76 across its physician partners. Considered the industry standard, NPS is an index that quantifies customer’s overall satisfaction with a company’s product or service. A score of 50 or above is considered excellent.
Using questions from a respected occupational burnout measurement tool, agilon health collaborated with Pioneer physician management to develop the survey. Results showed 82% of the responding physicians at Pioneer Network Physicians felt professionally satisfied at least several times per week. These results are strikingly different from overall industry physician satisfaction, which reflect burnout rates ranging from 30 to 65% across specialties, with the highest rates incurred by physicians at the front lines of care, such as emergency medicine and primary care.
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