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So far agilon health has created 39 blog entries.

agilon health Partner Innovation & Platform Updates – May 2019

May 2019

Partner Innovation & Platform Updates

Partner Leadership

Innovation on the agilon health Platform

Industry News

agilon health

© agilon health. All rights reserved.
1 World Trade Center | Suite 2000 | Long Beach, CA | 90831

2019-05-22T11:39:31+00:00 May 4th, 2019|

Survey Shows Preventive Care Initiative for Vantage Medical Group Patients Gets High Marks and Results in Healthier Behaviors.

In order to enhance preventive care for Medicaid patients who live in the Inland Empire, Southern California, agilon health’s Quality Improvement Team (QI) called patients and scheduled their yearly health exams and preventive screenings, made reminder calls and often arranged their transportation for office visits. Because of the QI initiative, Vantage Medical Group Medicaid patients were able to receive additional preventive healthcare.

In a survey of 760 of these patients, respondents said they were satisfied with the extra attention and assistance. The survey resulted in a *Net Promoter Score (NPS) of 84, which reflects a very strong likelihood that they would recommend the services to a friend. Scores greater than 50 are considered excellent, and an 84 NPS exceeds the scores reported by many Fortune 500 companies. In addition, more than 70% of respondents indicated that positive health behaviors would result from their experience. More detailed survey results are available here.

 

*Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm’s customer relationships and is also used to gauge employee satisfaction. NPS has been widely adopted with more than two-thirds of Fortune 1000 companies using the metric.

 

2019-05-06T13:12:16+00:00 May 1st, 2019|

agilon health Partner Innovation & Platform Updates – April 2019 Newsletter

April 2019

Partner Innovation & Platform Updates

Partner Leadership

Innovation on the agilon health Platform

Industry News

agilon health

© agilon health. All rights reserved.
1 World Trade Center | Suite 2000 | Long Beach, CA | 90831

2019-05-06T13:20:56+00:00 April 6th, 2019|

agilon health Partner Innovation & Platform Updates – March 2019 Newsletter

March 2019

Partner Innovation & Platform Updates

Partner Leadership

Innovation on the agilon health Platform

Industry News

agilon health

© agilon health. All rights reserved.
1 World Trade Center | Suite 2000 | Long Beach, CA | 90831

2019-03-28T22:41:45+00:00 March 28th, 2019|

Vantage Medical Group Making a Difference through the California Health Homes Program.

High Touch Program for Vulnerable Members made possible through collaboration with Molina Health Care

Patient testimonial – Vantage Medical Group

Rasaq Hassan was on the verge of a downward spiral, feeling like no one cared about his health and well-being. He was feeling neglected and didn’t have full confidence that his physicians were looking out for his well-being. As a result, he was only keeping 60 to 70 percent of his doctor’s appointments with his primary care clinic. Enter Margarita Rosado, a licensed vocational nurse with Vantage Medical Group, an agilon health platform company. In coordination with Molina Health Care and the California Health Homes Program, which provides enhanced care management and coordination to chronically ill patients, Margarita was able to help coordinate Rasaq’s healthcare. According to Rasaq, Margarita is an “angel” and is the best thing to step into his life over the last few years.

After Margarita’s home visit, Rasaq felt that his primary care clinic’s medical team began paying more attention and making concrete efforts to engage him. Not only did Margarita schedule three physician appointments for Rasaq that he had trouble making in the past, she even accompanied him to an appointment on a particularly rainy Valentine’s Day!

All these efforts have shown Rasaq that his primary care clinic and providers do value its patients. Rasaq now feels like he has an active partner who will work with him to ensure that his healthcare needs are met. He considers the Health Homes Program to be extremely important to people like himself and hopes to see it continue.

 

2019-03-22T00:55:40+00:00 March 12th, 2019|

Lessons In Leadership: Ron Williams Shares excerpts from His Book (Releasing in May) and His Best Leadership Advice.

 

agilon health chairman, Ron Williams, and author of Learning to Lead: The Journey to Leading Yourself, Leading Others and Leading an Organization (releasing in May), shares excerpts from his book about his best leadership advice with Thrive Global.  In addition to his perspectives on leadership, Ron also shared his recommendations for the U.S. healthcare industry in saying  “My personal view is that we need to get value back into the health care equation. We need to pay based on the value provided versus the number of services provided. agilon health, ….., is a company based in California working on physician-centric models for value-based health care.  Read more about the interview with Ron Williams here.

 

2019-03-09T18:02:00+00:00 March 9th, 2019|

Bill, Wulf, MD, CEO of Central Ohio Primary Care Shares Inspiring Stories from the COPC Senior Care Advantage 60 Strong Ambassadors and the Practice’s Focus on Creating an Innovative and Unique Model of Care for Seniors in the Greater Columbus, Ohio area.

There are certain milestones in life many approach with a mix of excitement and trepidation. For some, hitting age 60 is one of them.

So we get a little inspiration from the 60 Strong calendar. Learn about this inspiring project and how it hopes to inspire you at www.connectedseniorcareadvantage.com

Click here to watch one of our 60 Strong ambassadors sharing his inspiring story.

2019-03-24T05:16:44+00:00 February 23rd, 2019|

Modern Healthcare highlights results from an agilon health survey of primary care physician satisfaction amongst its platform partners.

Modern Healthcare highlights results from an agilon health survey of primary care physician satisfaction amongst its platform partners. agilon health’s partnership model simplifies practice workflow across health plan contracts, invests in advance of financial returns in infrastructure and physician incentives, and provides a platform for physicians to transform their practices under health plan arrangements that fully align the physicians’ professional needs of mastery and a sense of purpose with the resource requirements for optimal care. To read the article on Modern Healthcare site, click here.

PCPs improve care and patient satisfaction through partnership with agilon health

The dawning of 2019 brings to Akron, Ohio and Austin, Texas what Columbus, Ohio residents already know well: A unique model of care enabled by global risk contracts for Medicare Advantage patients with regional and national health plans that allows primary care physicians to spend the right amount of time with the right patient at the right time. And primary care physicians and patients alike love it.

The proof of its effectiveness rests with the measurable satisfaction of patients like Vicki S. in Columbus who commented in a patient survey, “He is a wonderful man. Not only is he an excellent doctor, but he also spends quality time with me,” Vicki continued, “He remembers everything about my family and I feel like I can talk to him about anything. He always goes the extra mile.” Rather than being an outlier at Central Ohio Primary Care (COPC), Vicki is the norm. In 2018, 95% of their senior patients underwent an annual wellness visit, a 10% increase over the year before and three-fold the national rate. Built into the physicians’ schedules, this additional time with patients was made possible by a new reimbursement and care delivery model offered through a partnership with agilon health.

And patients aren’t the only ones benefiting from this new model of care. “Our partnership on the agilon health platform has led to significant improvements across our practice – strong physician engagement, the implementation of network management strategies such as centralized referral management, new sites of care such as a high-risk clinic, and robust patient engagement – to name just a few,” said Bill Wulf, MD, CEO, COPC. “Our physicians can dedicate themselves to the care of their patients with the knowledge that our practice’s new Medicare Advantage program, and consequently the practice itself, will grow and thrive.”

These improvements have delivered an industry-leading Net Promoter Score of 85 and demonstrate a continued record of extraordinary physician satisfaction.

“The promise of value-based care is reflected in the satisfaction of COPC physicians,” said Dr. Amy Nguyen Howell, chief medical officer at America’s Physician Groups. “It offers the tools to increase time at the bedside while reducing the burden of paperwork. By embracing this model, COPC has invested not only in its physicians, but also in the patients and communities they serve.”

Despite published physician burnout rates ranging from 30 to 65 percent across specialties, with the highest rates incurred by physicians at the front lines of care, such as primary care, agilon health partner practices report high NPS across the board.

In 2018, agilon health partnered with Austin Regional Clinic, and Premier Physicians in Austin and Pioneer Network Physicians in Akron all of which report high NPS scores of 65, 66 and 76, respectively. Furthermore, 82% of the physicians responding to the survey at Pioneer Network Physicians, agilon health’s partner practice in Akron, Ohio, indicated feeling professionally satisfied at least several times per week, and only a third felt professionally drained by their work.

“Daily physicians find themselves on the front lines of the transition from fee-for-service to high-quality value-based care. That transition generally carries with it a significant increase in administrative burden and can create a conflict between these demands and those elements of practice that reward a physician’s professional knowledge, skill and independence. I fundamentally believe that practices must be positioned to make significant upfront investments in infrastructure and improvements in compensation models” said Ron Kuerbitz, CEO of agilon health. “These providers are doing a lot of work, but they’re not seeing improvement in their quality of life or sustainability in the investments necessary to support the transition from fee-for-service to risk contracts.”

Kuerbitz continued, “This is especially prevalent in primary care. The systems in place simply aren’t designed for physicians to be optimally effective. Physicians are managing patients in different lines of business, across numerous payers, in various reimbursement arrangements. The multiplicity of processes and the inability to change these circumstances is overwhelming and a catalyst for burnout. This is a key reason agilon health partnership practices report high Net Promoter Scores; our model simplifies practice workflow across health plan contracts, invests in advance of financial returns in infrastructure and physician incentives, and provides a platform for physicians to transform their practices under health plan arrangements that fully align the physician’s professional needs of mastery and sense of purpose with the resource requirements for optimal care.

 

2019-02-14T21:38:34+00:00 February 5th, 2019|

Austin American-Statesman Features Austin 60 Strong – A Public Service Initiative to Promote Wellness Among Baby Boomers by Celebrating and Honoring 12 Inspirational Ambassadors and Their Personal Stories.

 

60 Strong program showcases what Central Texans in their 60s are doing in fitness.

By Nicole Villalpando
Posted Jan 30, 2019 at 5:47 PM
Updated Jan 30, 2019 at 5:47 PM

 

Some ambassadors were nominated by their children, others by their doctors, and still others nominated themselves.

The 60 Strong program was created to inspire people older than 60 to take care of their health and is the brain child of Agilon Health, which worked locally with Austin Regional Clinic and Premier Physicians to create Connected Senior Care Advantage.

More than 100 people applied to be one of the 60 Strong ambassadors for Austin. A dozen people were chosen from a panel of judges that included former American-Statesman fitness writer Pam LeBlanc and well-known TV news anchors Sally Hernandez and Judy Maggio. The applicants had to be in their 60s and willing to share their fitness and health stories with the public.

The selected ambassadors climb mountains, practice Pilates and yoga, run marathons, are triathletes, do mixed martial arts and CrossFit, and more.

The ambassadors are featured in a calendar and will be at health fairs and other appearances to be examples of what 60 and beyond can be.

Dr. Kevin Spencer, the medical director of Connected Senior Care Advantage and chairman of the board at Premier Physicians, says the goal was to take better care of seniors as well as encourage them to become more active, but they needed examples of what your 60s and 70s could be, he says. “Being in your 60s and 70s can be the best season in your life,” he says. “These are inspiring stories.”

“You use it or lose it,” says Miriam Raviv, 68, about her healthy body. She has spent the last 20 years preparing for and competing in triathlons. She estimates she’s done about 100.

She and other ambassadors joke that the competition is getting slimmer with each year. “People are shocked when they learn I swim, bike and run,” she says. “I think
there are a lot of stereotypes about aging.”

Shelley Friend, 63, says some of the last socially acceptable jokes are the “little old lady jokes.” They are really not funny, she says. She’s made a point of having a mentor who is older than her and being a mentor to people younger than her. “Age isn’t relevant,” she says. “Your contributions are relevant.” She does Pilates, yoga and strength training to help her stay strong. Having people expecting her to show up for classes keeps her going. She says she knows she might not be the best yogi in class, but her competition is herself: “How can I be better at something every day?”

“You can be as young as you want to be,” says Mike Gassaway, 68. He hits the gym regularly and works out so he can work as a stuntman. Recently he’s been on the set of the new “Top Gun” movie and “John Wick: Chapter 3.”

Even on days when he doesn’t really want to go to the gym, he does. “You might have a bad day,” he says, but “it’s a (expletive) good life.” That attitude has kept many of the ambassadors going even when their own health gave them challenges.

Ben Barlin, 61, has survived both colon cancer and kidney cancer. In 2017, when he was diagnosed with stage 3 colon cancer, he says his relationship with his doctor saved his life. His doctor kept pushing him to have more tests when a previous test revealed Barlin was anemic. After four months of treatment, he climbed to the top of Aconcagua in the Andes, one of the seven summits. “I cried like a baby,” he says. He has plans for Everest and to complete all seven summits by age 65.

Cancer played a big role in Kim Cousins’ life, but it wasn’t her own. Both of her parents and many other family members died from cancer. 2/14/2019 60 Strong program showcases what Central Texans in their 60s are doing in fitness Cousins, 62, is fueled by their stories and the drive to continue playing tennis and teach kids in schools about fitness. “Neither one of my parents lived to the age of 60,” she says. “I wanted to grow up to just be 60.”

She is recovering from hip surgery, but she’s not letting that stop her from exercising and getting back on the tennis courts. “You don’t quit,” she says. “You keep going.”

Cousins, Gassaway and Barlin all have recovered from major orthopedic surgery. They make sure their doctors know that returning to fitness activities is important to them.

Barlin says when he broke his fibia and tibia in a mixed martial arts match, he wanted to have the plate that held the bones together removed after healing so he could return to the ring. The doctor told him he was too old to do that; Barlin got a new doctor.

Many of the 60 Strong have been athletic their whole lives, but for Lisa Kurek, 62, the loss of her daughter Sophia, 23, in an accident more than four years ago made her start really exercising. She walked into CrossFit South Lamar and found a support network and encouragement that helped her keep living after that loss. “CrossFit got me to realize how strong I was,” she says. She shares her values through the tattoos on her arm, which started as a way to remember her daughter. One is a compass and represents four principles she wants to live by: grace, discipline, gratitude and passion. That carries her through when she doesn’t want to go to the gym at 6:30 a.m.

Susan Mobley, 68, runs marathons around the world. She makes it fun by rewarding herself with leggings with wild patterns or references to pop culture such as “Game of Thrones.” “I’m trying to be present and not hiding,” she says. As she runs by in her vibrant pants, people cheer her on.

Mobley runs for herself, but she’s also running for other people. The shooting at Sandy Hook Elementary School in 2012 had a big effect on her. She wears a bracelet she had made that has the names and ages of all the kids and adults who died there: 26, one for every mile of a marathon. When she’s running a marathon, she dedicates each mile to a different victim.

The ambassadors all have advice for their peers about how to get more fitness in their lives. “Get busy living,” Cousins says. Or put another way: “Get your (expletive) in gear,” Barlin says. Raviv encourages baby steps and to begin showing up. Mobley suggests exercising with a friend. Kurek says to think about, “What am I going to do today?”

You have to find your people, the group that you want to work out with who will make it fun, she says. Gassaway likens the gym of today to the barbershop of yesteryear. It’s where you come together with your community to talk sports and politics and what’s going on with the guys. “You look forward to it,” he says. One of the things that connects these ambassadors is the way they look at life. Cousins says she can’t live her life like the cup is half empty; she has to see it as half full.

And while some of their peers talk only about their health problems, this group talks about all the things they get to do, the things they can do and the things they look forward to doing in the future.

Spencer says that’s the difference between the ambassadors and some of his patients who go to the gym but don’t really want to. The ambassadors, he says, “are running to something.” They see exercise as positive and not punishment.

To view the story in a web browser, click here.

 

2019-02-18T20:39:37+00:00 January 30th, 2019|
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